Privacy Policy

Dunneza Ventures ("we", "us", "our") respects your privacy. This policy explains what personal information we collect when you visit dunnezaventures.com or place an order, how we use it, and the rights you have under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

Dunneza Ventures is the data controller for personal information collected through this website. Our contact details are at the end of this policy.

Information We Collect

Order information: your name, email address, delivery address, phone number (if provided) and the items you purchase.
Payment information: payments are processed by PayPal. We do not receive or store your full card or bank details.
Communications: any messages you send to our support team.
Technical information: basic information required for the website to function securely, such as your IP address and browser type.

How We Use Your Information

To process, fulfil and deliver your order (performance of a contract).
To send order confirmations, dispatch and tracking updates.
To respond to your questions, returns and refund requests.
To prevent fraud and keep our website secure (legitimate interests).
To meet our legal and accounting obligations.

We do not sell your personal information, and we do not send marketing emails or newsletters.

Sharing Your Information

We share personal information only with service providers who help us run the store, and only as needed: PayPal (payment processing), delivery carriers (to deliver your order), and our website hosting provider. Each of these providers is required to protect your information.

Cookies

We do not use advertising or analytics cookies. Our website uses only a session cookie and a security (CSRF-protection) cookie, both of which are strictly necessary for the site and checkout to work.

Guest Checkout

Checkout is guest-only; we do not create customer accounts or store passwords. Orders are tracked by order number through a secure link sent to you after checkout.

How Long We Keep Your Information

We keep order records for as long as required for accounting and legal purposes (normally six years), after which they are securely deleted.

Your Rights

You have the right to access, correct or delete your personal information, to restrict or object to its processing, and to request a copy of your data. To make a request, email support@dunnezaventures.com. If you are unhappy with how we handle your data, you have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.

Changes to This Policy

We may update this policy from time to time. The latest version will always be published on this page.

Contact Us

Dunneza Ventures
7 Skylines Village, Limeharbour, London, England, E14 9TS, United Kingdom
Email: support@dunnezaventures.com
Phone: +1 (708) 719 5024